How can we help?
-
Getting Started
-
My TravClan Powered Website
-
Subscription Plans & Payments
-
Getting Started
-
How to book?
- How to access the Travclan hotel portal?
- How to search for hotels in a city?
- Can I book directly Without adding Money to the wallet?
- Can a customer directly log in to the TravClan Hotel portal?
- How to book a hotel through TravClan?
- "Do I need balance in my wallet to book hotels through TravClan?"
- What are the different payment options available to book hotels through the TravClan Hotels portal?
- The hotel I want is not on the portal. How can I get an offline quote for the same?
-
Making the Booking
- Where are the detailed inclusions mentioned while Booking the Hotel?
- Is the group booking option available online?
- While creating any domestic hotel booking, what all information is required to be filled?
- How to ensure fast and easy check-in for my clients?
- In case of particular Hotel is missing, Can an Agent still get a quote for it?
-
Refunds and Cancellations
-
Pending and Failed Bookings
-
Our Services
- Till what time does the Customer care number respond?
- Whom to contact in case of escalations?
- Can my customers directly book hotels from my TravClan powered website?
- Till when can I reach the TravClan hotel helpline number?
- Whom should I contact if my customer does not get the services/facilities mentioned on your portal?
- Are International hotels available on the TravClan portal?
-
My Hotel Booking
- "Does Travclan or the hotel reach my customers after the booking is made?"
- Whom to contact in case of any hotel check-in issues?
- How will the hotel staff respond if my customer questions them about the booking source?
- Can I get the contact details of the hotel representative through TravClan?
- Can any adjustments be done if the hotel price on TravClan is higher?
- What details can I find about the hotel on the TravClan Portal?
- What benefits do I get on booking hotels from TravClan?
- Can I choose a meal plan while booking a hotel through TravClan?
-
Getting Started
- Articles coming soon
-
How to book?
-
My Flight Booking
-
Payments and Prices
-
Refunds and Cancellations
-
Vouchers and Invoices
