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TravClan Powered Websites
How can I get my TravClan Powered Website?
I already have a website. Can I still shift to the TravClan powered website?
My TravClan Powered Website
Will I get any preloaded packages on my website?
Can I upload my own packages?
Can I upload Multiple Banner Images on my website?
Can I integrate my own payment gateway on my Travclan Powered Website?
Subscription Plans & Payments
What is required to get a "Lifetime free website" from TravClan?
What are the payment gateway charges for my TravClan powered website?
What is Travclan Hotels?
Why should I use TravClan Hotels?
How is the TravClan portal different from the other hotel portals?
Does TravClan provide the best rates for all hotels?
"What type of hotels & properties can I find on the TravClan Hotel portal?"
How to book?
How to access the Travclan hotel portal?
How to search for hotels in a city?
Can I book directly Without adding Money to the wallet?
Can a customer directly log in to the TravClan Hotel portal?
How to book a hotel through TravClan?
"Do I need balance in my wallet to book hotels through TravClan?"
What are the different payment options available to book hotels through the TravClan Hotels portal?
The hotel I want is not on the portal. How can I get an offline quote for the same?
Can I make a group booking for hotels through TravClan?
Can I block a hotel room till the booking is under free cancellation?
Can we use filters when searching for hotels?
Can I book hotels on credit through TravClan?
The room category I want is not available on the portal. What should I do?
Where can I put a special request while booking a hotel?
Show all articles ( 6 )
Making the Booking
Where are the detailed inclusions mentioned while Booking the Hotel?
Is the group booking option available online?
While creating any domestic hotel booking, what all information is required to be filled?
How to ensure fast and easy check-in for my clients?
In case of particular Hotel is missing, Can an Agent still get a quote for it?
Refunds and Cancellations
What is the refund process after booking cancellation?
Where can I find the cancellation policy for my hotel bookings?
Where will the refund amount be added?
How to make a hotel booking cancellation request?
Where will I receive the refund after booking cancellation?
Pending and Failed Bookings
Why is my booking pending/failed?
What happens after the booking has failed or marked as pending?
What if rebooking is taking more than 30 min?
How to reach out to TravClan in case of failed or pending bookings?
Whom to contact in case my hotel booking goes into the pending status?
Till what time does the Customer care number respond?
Whom to contact in case of escalations?
Can my customers directly book hotels from my TravClan powered website?
Till when can I reach the TravClan hotel helpline number?
Whom should I contact if my customer does not get the services/facilities mentioned on your portal?
Are International hotels available on the TravClan portal?
My Hotel Booking
"Does Travclan or the hotel reach my customers after the booking is made?"
Whom to contact in case of any hotel check-in issues?
How will the hotel staff respond if my customer questions them about the booking source?
Can I get the contact details of the hotel representative through TravClan?
Can any adjustments be done if the hotel price on TravClan is higher?
What details can I find about the hotel on the TravClan Portal?
What benefits do I get on booking hotels from TravClan?
Can I choose a meal plan while booking a hotel through TravClan?
Are the hotel rates on TravClan inclusive of GST?
Is there any TAC (Travel Agent Commission) added to the hotel charges?
Show all articles ( 2 )
Articles coming soon
How to book?
I was trying to book a flight and it failed. What shall I do?
How can I get a quote for "Group enquiry"?
How is a group enquiry handled?
My Flight Booking
How will my customer do web check-in?
My customer has received an SMS alert with airline timings being changed. What shall I do?
What is the process for booking Extra Baggage/Meals?
What are the charges to change a flight's date?
How can I edit passenger details after the ticket is booked?
Payments and Prices
Why do I have to pay extra charges while doing a Booking?
Refunds and Cancellations
What is the process for flight cancellation?
Does TravClan charge anything in case of flight cancellation?
Vouchers and Invoices
How will I get the Booking Voucher and Invoice for my Booking?
How To Generate Travel Leads?
How to Get Free leads through TravClan?
What are the Benefits of the TravClan Powered Website?
Which is the Best B2B Travel Platform?
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