Travel is a complicated business, with multiple stakeholders: flights, hotels, on-ground support and most importantly, where you’re booking from. The process of starting your own travel business involved from setting up a physical shop, to establishing connections with vendors and generating leads through personally meeting people and through contacts. This was in itself a process which demotivated and made it difficult for anyone to get into the business. While most of the direct to consumer travel moved online some years back, for many of the travel agents, it still remained offline with them spending days to connect with vendors in far off locations or getting excessive rates from someone they know in their city.
This entire process put the travel agents at a disadvantage as their customers were increasingly being taken over by tech giants. In this scenario, B2B travel portal TravClan served as the lifeboat to the travel agents by simplifying the process and acting as the supplier for the agents so that they have a one-stop solution for all their travel needs. By just a small registration and verification process at the portal, one could start their travel business with just a laptop and an internet connection. On top of it, there were several benefits to help the agents:
- Simple and intuitive user interface
- Instant Quotes for 15+ Destinations
- Free Marketing Material and personalized website
- Complete Payment online
The company also created a mobile app so that the agents are able to book travel while on the go. These facilities allowed travel agents to compete with D2C travel companies in order to provide the best experience to their customers.
I used to rely only on my local agency for all rates. There was a huge dependency on him which allowed him to quote his own prices and take a lot of time. Thanks to TravClan, that’s no longer a problemBilal Khalid from Jammu and Kashmir
“I used to rely only on my local agency for all rates. There was a huge dependency on him which allowed him to quote his own prices and take a lot of time. Thanks to TravClan, that’s no longer a problem” says Bilal Khalid from Jammu and Kashmir.
The movement of travel business online also allowed budding travel agents to join the business. Earlier, the travel business was dominated by predominantly older agents with no space for growth of new travel agents.
With the travel business back to full momentum and bookings happening completely online, sky is truly the limit for travel agents to grow and build their businesses.